NEKOPARA Troubleshooting Steps

NEKOPARA Troubleshooting Steps

Depending on the error, you may need to follow these recommended steps:

  • If the screen is blank but there is no other error, it may be a steam cloud sync failure.

    • If you get an error about invalid date/time, this is a steam cloud sync issue - disable steam cloud and restart the game.

  • If there's a DrawDevice or a DirectX error, download and install DirectX End-User Runtimes.

  • If there's a 'Cannot convert void to Object error' or msvc error, download and install the Microsoft Visual C++ 2010 Redistributable Package (x86).

  • If the error is 'cannot convert given 'narrow string' to 'wide string', please uninstall, delete the folder in Steam, and reinstall the game.

  • If the error is 'cannot run 18+ content while streaming', please make sure you've verified you're not running the beta version of Steam.

  • If you do not see the option for the H content after installing the patch, please make sure you are not running Steam in beta client mode.

  • If you get an error on clicking Extra that includes cgmode.ksv, open your game folder and delete patch2.xp3 and patch2.xp3.sig


If you are having problems installing the 18+ patches on the steam versions, please try the following steps:
  1. First, make sure Steam is running in administrator mode and the game is not running

  2. Make sure you have ran the game at least once.

  3.  Then run the patch in admin mode

  4.  If these steps fail, make sure your patch and game copy are the latest versions

  5. If that doesn't work, you may need to uninstall and reinstall the game

  6. Finally, if 1-5 don't work, please reinstall Steam.

 

If the steps above didn't work, try the following:

  • Make sure your graphics drivers are up to date, and that it meets the minimum requirements. 

  • Make sure that the game is not installed in a UAC folder.

 

To change rendering options, follow these steps: 

  • Hit Alt-H (help), then A, then hit Enter. This will enable advanced settings.

  • Hit Alt-A (advanced settings), then V. You'll have three to four options: A for auto, O for Overlay, L for layer and M for mixer. Select one of these, then hit Enter. 

 

If you get an error about Steam Cloud Sync Failure (Or, on loading the game, you get an Invalid Character message), 

  •  In Steam Library, right click on the NekoPara game you are having issues with

  •  Click on Properties, then Updates. 

  • You'll see Steam Cloud at the bottom. Unclick it. Then load the game. 

 

If you get an error about TVP/KIRIKIRI :

  • Run the game in compatibility mode

  • Also run it in administrator mode, if possible.


    • Related Articles

    • Blank Screen FAQ

      If you load a game and it's blank and not seeming to load but you hear video, please do the following steps: Install the DirectX 9.0c Redistributable Verify your graphics drivers are up to date Make sure your antivirus is not actively interfering ...
    • Ren'Py Visual Novel Engine Games Troubleshooting Steps

      Here are some troubleshooting steps to follow in case you are experiencing issues with games made in Ren'py visual novel engine: Make sure you have DirectX installed. Also, make sure you have Microsoft Visual C++ 2010 Redistributable Package ...
    • Cat's Eye Only Loads Black Screen

      If your installation of Cat's Eye only loads a black screen, please perform the following steps: Delete the game folder. Change your system locale to Japanese. To do so, follow the following steps For Windows 8/10: Control Panel -> Region and on ...
    • Installation Guide for NEKOPARA Vol. 1 DLC

      1. Download the NekoPara Patch to a folder, and make sure you've installed the game on Steam. 2. Then run Steam in Admin mode, using either of these methods: 3. After Steam is running, launch the patch as an administrator, after making sure the game ...
    • Installation Guide for NekoPara Vol 2 DLC

      1. Download the NekoPara Patch to a folder, and make sure you've installed the game on Steam. 2. Then run Steam in Admin mode, using either of these methods: 3. After Steam is running, launch the patch as an administrator, after making sure the game ...